Maison de Scarlett

15 Florence Walk, Bishop's Stortford

Privacy Policy

 

Introduction

Welcome to Maison de Scarlett. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make use of our services. By using our site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Data

When you visit our website, register for an account, make a purchase, or contact us, we may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username and password.
  • Payment Information: Credit card details, billing address.
  • Transaction Information: Purchase history, order details.
  • Customer Support: Communication records when you contact us for support.

Usage Data

We may also collect information on how the service is accessed and used. This may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages you visit on our site, the time and date of your visit, the time spent on those pages, and other diagnostic data.

How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our service: Including to monitor the usage of our service.
  • To manage your account: To manage your registration as a user of the service.
  • To perform a contract: For the development, compliance, and undertaking of the purchase contract for the products you have purchased.
  • To contact you: To contact you by email, phone calls, SMS, or other equivalent forms of electronic communication.
  • To provide customer support: To address your inquiries and provide support.
  • To improve our service: To gather analysis or valuable information so that we can improve our website and services.
  • To process transactions: Including processing your payments and delivering the purchased products.
  • To comply with legal obligations: To comply with applicable laws and regulations.

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following situations:

  • Service Providers: We may employ third-party companies and individuals to facilitate our service, perform service-related services, or assist us in analyzing how our service is used.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.
  • Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the service, ensure the personal safety of users of the service or the public, or protect against legal liability.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal data.

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe.

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